Usable Machine has recently helped Visma Sirius create a new user experience for a medicines webportal in Norway. The project includes an extensive user study, th creation of a web strategy as well as information architecture and a UX specification.

We started up by doing interview sessions, focus groups and questionaries to gather knowledge about the different user types in the target audience. Based on this data we created a set of personas that will be used throughout the design process.

A strategy was created addressing each user type and the different digital platforms, and the information architecture was be shaped through customer workshops, an iterative design process as well as usability testing of early prototypes.